E-bikes are a major part of modern cycling, and our workshop is equipped to support them.

Waiheke Cycles is Bosch and Shimano certified, allowing us to diagnose and service many modern e-bike systems.

E-bike workshop services include:

• Bosch diagnostics and firmware updates

• Shimano system support

• Motor troubleshooting

• Battery testing and charging issues

• Electrical diagnostics

• Sensor and wiring issues

If your e-bike is showing an error code, losing power, or behaving unexpectedly, we can usually identify the issue quickly.

Many riders come to us when they want their bike to feel perfect, not just functional.

We regularly service high-end road, gravel, and mountain bikes, where precise tuning and careful setup make a big difference.

Performance workshop work includes:

• Precision gear tuning

• Performance brake setup

• Drivetrain optimisation

• Component upgrades

• Detailed mechanical diagnostics

• Custom bike builds

For riders who value quiet drivetrains, smooth shifting, and perfectly dialled bikes, we take the time to get the details right.

Wheel work is one of the most specialised parts of bicycle mechanics.

Our workshop offers:

• Custom wheel builds

• Wheel truing

• Spoke replacement

• Hub servicing

• Bearing replacement

Whether you need a strong everyday commuting wheel or a precision performance wheelset, we can help.

Our workshop also supports the wider Waiheke community with repairs for:

• Prams and strollers

• Mobility aids

• Small wheel tyres and tubes

• Bearings and brake adjustments

If it rolls on wheels, we’ll usually find a way to fix it.

Waiheke Cycles services all types of bicycles, including:

• Road bikes

• Mountain bikes

• Gravel bikes

• Touring bikes

• Commuter bikes

• E-bikes

• Kids bikes

• Cargo bikes

• Mobility bikes

From everyday transport to premium performance bikes, we treat every repair with care.

A custom bike build is the best way to create a bicycle that fits your riding style, preferences, and performance goals perfectly.

At Waiheke Cycles, we regularly work with riders building everything from high-performance road bikes to durable touring bikes and everyday commuters. Whether you’re starting with a new frame or upgrading an existing bike, we can help select compatible components and assemble a bike that rides exactly the way you want it to.

Custom build services include:

• Complete bike builds from frame up

• Component selection and compatibility advice

• Drivetrain installation and tuning

• Precision brake setup

• Wheel builds and wheel selection

• Cockpit setup and fit adjustments

Every build is carefully assembled and tuned so that shifting, braking, and overall ride feel are dialled in from the start.

If you're planning a build or upgrade and want to talk through the options, give us a call and we’ll help you plan it out.

If you're planning a ride around Waiheke Island or heading off on a longer cycling trip, a pre-tour inspection can help make sure your bike is ready for the distance.

A thorough workshop check can catch worn components, loose bearings, or drivetrain issues before they become problems on the road.

Our pre-ride inspections typically include:

• Brake performance and pad wear check

• Gear shifting and drivetrain inspection

• Tyre condition and pressure check

• Wheel trueness and spoke tension

• Bolt and component safety check

• Chain wear and drivetrain condition

For riders preparing for longer rides or touring trips, we can also recommend preventative maintenance or small upgrades that improve reliability and comfort.

Whether you're planning a weekend ride, a long tour, or daily commuting, a quick inspection can give you confidence that your bike is ready to go.

Your drivetrain is the part of the bike that transfers power from your legs to the wheels. Over time, chains, cassettes, chainrings, and other components wear down, which can lead to poor shifting, slipping under load, or increased drivetrain noise.

At Waiheke Cycles, we inspect drivetrain wear and replace components when needed to keep your bike running smoothly and efficiently.

Drivetrain services include:

• Chain wear measurement and replacement

• Cassette replacement

• Chainring replacement

• Bottom bracket replacement

• Derailleur adjustment and replacement

• Complete drivetrain replacement

• Electronic shifting diagnostics and setup

We can also help riders upgrade drivetrain components to improve shifting performance, expand gear range for climbing, or modernise older bikes.

Whether you’re replacing worn parts or upgrading to a new drivetrain, we’ll make sure everything is properly installed, aligned, and tuned for smooth, reliable shifting.

If your gears are skipping, shifting poorly, or making noise under load, give us a call and we’ll help diagnose the issue.

Reliable brakes are one of the most important safety components on any bike.

Our workshop services both mechanical and hydraulic braking systems to ensure consistent stopping power and proper brake feel.

Brake services include:

• Brake pad replacement

• Rotor alignment

• Hydraulic brake bleeding

• Brake lever adjustments

• Cable replacement

• Brake system diagnostics

If your brakes feel spongy, noisy, or inconsistent, we can inspect the system and restore proper braking performance.